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About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

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Job Information

Job Code:

Job Family: Research and Development

Job Function: Software Engineering

Short Description

Role Overview

• Location & Type: This is a full-time, permanent position based in Pune.
• Experience Required: The role requires over 12 years of total experience, with at least 10 years specifically in software test automation and quality engineering.

• Core Focus: The position involves architecting and maintaining scalable SaaS test automation frameworks and CI-CD pipelines, ideally within the contact center or communications technology sector.

Key Responsibilities

• Framework Architecture: Designing high-performance hybrid automation frameworks and Proof of Concepts (PoCs) across UI, microservices, and performance layers.

• Technical Execution: Implementing end-to-end testing using Playwright and BDD Gherkin,



while utilizing AI-driven concepts like auto-healing.

• Quality Assurance: Conducting code reviews, mentoring junior developers, and ensuring security and maintainability through unit testing and CI/CD best practices.

• Performance Engineering: Applying performance testing concepts using tools such as JMeter or K6.
• Collaboration: Working in an Agile/Scrum setting alongside Product Managers, UI/UX designers, and DevOps teams.

Technical Qualifications

• Programming: Proficiency in Java, Python, TypeScript, or C.
• Infrastructure: Hands-on experience with microservices architecture, Docker, Kubernetes, and cloud platforms like AWS, GCP, or Azure.
• Databases: Experience with SQL and NoSQL systems such as PostgreSQL, MongoDB, or Cassandra.
• Integration: Knowledge of third-party APIs and real-time communication tools like WebRTC.

Preferred Background

• Education: A Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Industry Experience: Prior experience with SaaS, VoIP systems, or customer engagement platforms.
• Observability: Familiarity with tools like Prometheus, Grafana, and the ELK stack.

Experience

7 - 10 Years of Experience

People Management Experience

Education

Bachelor degree or equivalent experience

Advance Degree preferred

Preferred Certifications

Apply on Kit Job: kitjob.in/job/47fcx3

📌 Software Sr Engineering Manager (Pune)
🏢 Avaya
📍 Pune