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Company DescriptionWe are an Artificial Intelligence (AI) focused product engineering company, providing our customers in healthcare, retail & e-commerce, manufacturing, and hospitality sectors with cutting-edge products & solutions, harnessing Big Data Analytics, Vision Analytics, and IoT.Ever since our inception in March 2010, Tech Vedika has beenGreat Place To Work Certified™(May 2022-May 2023) Organization Top 50 I Mid-Size India’s Best Workplaces for Women 2022 Top 10 Most Disruptive Face & Image Recognition Solution Providers’2020 – Analytics InsightsTop 10 Healthcare Analytics Solution Providers’ 2019- Healthcare Outlook MagazineTop 20 most amazing AWS Service Providers – CIO Review India 2018We strive for easy, elegant tech solutions to perform complex tasks. As a scalable technology partner, we enable organizations to improve operational efficiency and unleash new business potential Job DescriptionProvide L1 support for Microsoft 365 incidents and service requests, ensuring timely resolution and adherence to SLA.



Having hands on Experience with Windows AdministrationMonitor Microsoft 365 services using cloud monitoring tools and dashboards; analyze alerts and take proactive actions.Need to have hand son on any one among AWS/AZURE Administer users, groups, roles, and licenses, supporting core workloads including Exchange Online, Teams, SharePoint Online, and One Drive.Manage the user lifecycle, including onboarding, role changes, offboarding, password resets, MFA enrollment, and access troubleshooting.Diagnose and resolve technical issues, performing system configuration updates and following SOPs, security policies, and incident management processes.Collaborate with client SPOCs and internal L2/L3 teams to escalate complex issues and implement technical recommendations for system improvements.Maintain effective communication with end users, provide timely ticket updates, follow up when needed, and consistently deliver high-quality

Apply on Kit Job: kitjob.in/job/47i1dv

📌 Support Engineer – Microsoft 365 (Hyderabad)
🏢 Recognized
📍 Hyderabad