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A Relationship Manager for Non-Resident (NR) Business is responsible for building and managing relationships with Non-Resident Indian (NRI) clients, focusing on acquiring recent clients and serving existing ones to meet revenue targets. Key duties include providing financial solutions for their needs, cross-selling banking products, and resolving client issues to ensure high satisfaction and retention.

Core responsibilities

- Client acquisition and retention: Acquiring new NRI clients through referrals and other channels, as well as maintaining strong relationships with existing clients.
- Financial solutions: Providing tailored financial and investment solutions to meet client needs, such as asset products, loans, and wealth management.
- Revenue generation: Meeting assigned revenue and sales targets by cross-selling products and services.
- Client servicing: Serving as the main point of contact for clients, resolving queries, managing issues, and ensuring a positive customer experience.
- Relationship management: Proactively engaging with clients through calls and emails,



sharing insights on market trends, and tracking their financial activities.
- Internal coordination: Working with other departments to provide seamless service and fulfill client needs.

Key skills and qualifications

- Experience: Previous experience in customer service, sales, or account management is often required.
- Communication: Strong verbal and written communication skills are essential for client interaction.
- Sales and negotiation: Ability to identify opportunities and negotiate effectively to meet sales targets.
- Problem-solving: Capacity to resolve client issues and manage conflicts.
- Analytical skills: Ability to analyze data and market trends to make informed decisions.
- Financial knowledge: Understanding of financial products and markets to provide appropriate solutions.

Skills: Client Relationship Management, Revenue Generation, Market Analysis, Data Analysis, Client Servicing, Client Acquisition

Experience: 3.00-8.00 Years

Apply on Kit Job: kitjob.in/job/47iwhs

📌 Relationship Manager - NR Business (Gurugram)
🏢 IndusInd Bank
📍 Gurugram