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Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. nnOur people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow u2013 all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. nnProject Manager, Professional ServicesnnPTC has a unique culture, which is fast-paced, driven and self-reliant. We are looking for talented, enthusiastic, and career-minded individuals to join our Professional Services PMO organization where you will have the opportunity to lead consulting services projects while working with a well-established and growing number of companies in a range of industries. From Aerospace u0026 Defense to High Tech to Industrial Products and even Footwear u0026 Apparel, PTCu2019s customer base is as far reaching as the products you use every day. As a member of the Global PMO team, you lead clients to value with PTC solutions, lead project teams, and drive the agenda for project execution, and manage all financial, schedule, quality, and resource management aspects of projects.nnProject Management Principal Dutiesnn * Lead and manage multiple projects to ensure the realization of value, quality, and on-time delivery of defined scope.n * Lead a full project lifecycle leveraging either the traditional PMI Process or Scrum/Agile approach.n * Work as a liaison within the Global Services organization, and interface with the Ru0026D, Service Lifecycle Management Segment, Technical Support, Workforce Management, and all extended organizations to ensure that proper scope, resource pools and key dependencies are being defined and developed.n * Identify and schedule project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk.n * Build detailed project plan and schedule for products across all processes,



independently managing day-day operational tactical aspects of multiple projects.n * Coordinate and facilitate communications with management and across teams.n * Maintain product knowledge to increase efficiency in delivery of products.n * Organize and lead business requirements and design sessions with key stakeholders and technology team. Works in conjunction with customers to analyze, design and develop requirements.n * Own contractual documents and manage contract changes.n * Jointly work with partners and support partner projects as needed.n * Maintain active engagement with existing customer base to ensure retention.n * Provide leadership and guidance to delivery team and customer team.n * Operates and participates in customer steering committeesnnnnClient Leadership and Engagementnn * Plan, direct and lead project activities to ensure PTCu2019s technology solutions transform the way PTC clients create and service their productsn * Define, align and document client vision and strategies (Roadmaps), and define joint program(PTC-client) organizations; to include governance model involving executives from both PTC and the clientn * Identify recent business opportunities within the client and provide to the business development teamn * Generate project growth within the current project by expanding the scope of the current project or defining and developing the next step of the Client Roadmap.n * Own the financials of their project to include cost, revenue, margin and investment.n * Provide a multi-quarter forecast reflecting the revenue, margin and cost of the current project.n * Work closely with Sales and business development to craft comprehensive account plans,



strategies and financial models nnnnnHealth and growth of PTCu2019s services businessnn * Manages an effective and profitable business engagement with potential for growth.n * Responsible for delivering client satisfaction leading to long-term client relationships and growth.n * Manages all business forecasting including, revenue, margin, free-work, bookings, and Estimate-at-Completion on a weekly basis.n * Owns and drives all escalation of technical, resource, and strategic issues across the client and internal PTC ecosystem.n * Ensure strategic initiatives are prioritized and delivered successfully.n * Implement Portfolio management and good practice.n * Provides oversight of key projects ensuring consistency of approach.n * Mentors and coaches as necessary to delivery team members.n * Provides enterprise-wide best practice approaches such has governance, resourcing, risk management, and planning.nnnnExperience with some of these selected areas would be a distinct advantage: nn * Knowledge of and experience with industry-specific processes in Aerospace and Defense, Medical Device, High-tech Electronics, or Heavy Equipment manufacturen * Knowledge of and experience with after-market service and supply-chain operationn * Experience with Service Lifecycle Management (Service Parts Planning, Field Services) solution implementation.n * Experience with Cloud-based, Software as a Service offerings.n * Demonstrated experience working in heavily regulated industries and environmentsnnnnBasic Qualifications:nn * Bacheloru2019s degree and 1 u2013 3 years of Project Management experiencennnnLife at PTC is about more than working with todayu2019s most cutting-edge technologies to transform the physical world. Itu2019s about showing up as you are and working alongside some of todayu2019s most talented industry leaders to transform the world around you. nnIf you share our passion for problem-solving through innovation, youu2019ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?nnWe respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."n

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