Apply on Kit Job: kitjob.in/job/47o6en

We are seeking an experienced and strategic Director – Operations to lead large-scale offshore US Mortgage Underwriting operations . This role will be responsible for end-to-end delivery, client management, operational excellence, compliance adherence, and team leadership across multiple loan products (Conventional, FHA, VA, Jumbo, etc.). The ideal candidate will bring deep domain expertise in US mortgage underwriting, strong leadership capability managing large teams, and a proven track record in scaling offshore delivery models. Key Responsibilities 1. Operational Leadership Lead and manage underwriting operations across multiple mortgage products. Oversee a team of ~200–250 employees Drive productivity, quality, and turnaround time (TAT) improvements. Ensure adherence to SLAs, KPIs, and client deliverables. 2. Underwriting & Compliance Excellence Ensure underwriting decisions align with agency and investor guidelines including: Fannie Mae Freddie Mac Federal Housing Administration Department of Veterans Affairs Maintain high audit scores and ensure regulatory compliance.



Drive zero-defect culture and continuous improvement in quality metrics. 3. Client & Stakeholder Management Act as the primary point of contact for US-based clients. Build and maintain robust client relationships; participate in governance calls. Present performance reviews, dashboards, and improvement plans to stakeholders. 4. Financial & Business Management Own P&L; for the underwriting operations unit. Manage cost efficiency, revenue targets, and margin improvement. Drive automation and digitization initiatives to reduce operational cost. 5. People Leadership & Talent Development Build, mentor, and retain leadership pipeline Drive employee engagement, retention, and performance management. Lead hiring strategy for scaling operations. 6. Process Excellence & Transformation Identify opportunities for process optimization and automation. Drive digital transformation initiatives (w

Apply on Kit Job: kitjob.in/job/47o6en

📌 Director of Underwriting (Amravati)
🏢 Moder
📍 Amravati