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Digital Services Manager (IBM i & z) - Remote India - 12 months+ For a large Automotive client we are looking for a Services Owner for IBM i and z platforms (formerly iSeries/AS400 and Mainframe). You'll be responsible for operations, performance management, vendor governance and the hosting services. This will be a fully remote role from India 6-12 month contract Start: ASAP Key Responsibilities Serve as the global Service Owner for IBM i and IBM z platforms (formerly iSeries/AS400 and Mainframe) The DSM will work closely with suppliers, internal platform architects, security, service management teams (Change/Incident/Problem), and other infrastructure stakeholders. Ensure day-to-day service operations deliver high availability, reliability, and security Manage and govern the hosting provider, including SLA oversight, financial tracking, and driving continuous service improvement Define and execute the service roadmap in alignment with business objectives and IT strategy Support incident management and maintain operational stability Collaborate closely with architecture,



security, and service management teams to ensure cohesive service delivery Your Experience Senior‑level experience as Hosting Service owner in a global outsourced IT environment, preferably IBM i and IBM z. Strong vendor management capability (SLAs, RCA follow‑up, performance, contract adherence). Proven ability to manage platform availability, reliability, performance, and security. Experience developing and driving service roadmaps, continuous improvement, and cost optimization. Strong stakeholder management and communication skills, able to translate technical topics to non‑technical audiences. Selfgoing, Structured, persistent, and methodical working style. Ability to work in a rapid‑paced, dynamic, cross‑functional environment. Relevant academic background in Computer Science, Information Systems, or equivalent. Please apply with your most up to date CV and contact number.

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