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Job title: Release Manager
Location: India (Remote)
Work hours: US Day Shift

Summary:

The Release Manager is responsible for establishing and operationalizing the Release Management process using the ServiceNow Release Management module. This role plays a critical part in standing up the release framework from the ground up while also providing hands-on support for infrastructure and network releases.

Responsibilities:

- Establish and operationalize the Release Management process using the ServiceNow Release Management module.
- Directly support the planning, coordination, and execution of multiple infrastructure and network releases.
- Ensure all releases adhere to defined governance standards, including testing, validation, risk assessment, and approvals.
- Enforce release oversight and compliance across IT teams and service providers.
- Track unplanned rollbacks and release-related incidents; perform root cause analysis and recommend preventive improvements.
- Collaborate with ITSM teams, our client’s internal IT stakeholders,



and service providers to develop release schedules and communication plans.
- Facilitate post-release reviews to evaluate outcomes, capture lessons learned, and drive continuous improvement.
- Maintain release documentation, calendars, and reporting artifacts.

Qualifications:

- Proven experience working with the ServiceNow Release Management module.
- Strong understanding of ITIL-based Release and Change Management practices.
- Experience supporting infrastructure and/or network releases in enterprise environments.
- Excellent coordination and stakeholder management skills.
- Ability to operate effectively in a fast-paced, globally distributed delivery model.

Job Type: Full-time

Pay: ₹500.00 - ₹1,200.00 per hour

Expected hours: 40 per week

Perks:

- Work from home

Application Question(s):

- Years of experience in ServiceNow Release Management:
- Years of experience in ThousandEyes and SolarWinds:

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📌 Release Manager - URGENT HIRING (REMOTE) (Pune)
🏢 PeoplePlusTech
📍 Pune