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?️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!

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Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune!

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? Walk-In Interview Date: 9th April 2026 (Thursday)

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⏰ Time: 10:00 AM – 1:00 PM

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? Venue: Infosys BPM Hiring Center

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Address: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

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? Please carry a copy of this email for entry.

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✅ Role: Process Executive – Service Desk International Voice Support

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? Location: Pune

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? Experience: 0 - 5 Year

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? Qualification: Any Full-Time Graduate (15 years of formal education)

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❌ Postgraduates are not eligible

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? Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)

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? What You’ll Be Doing:

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- ? Provide top-notch support to global clients via calls and email
- ?️ Troubleshoot technical issues related to:
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- ? Work on ticketing tools such as ServiceNow, Remedy, or Control-M
- ? Own the issue, analyze, and provide efficient, timely resolutions
- ? Ensure every customer interaction adds value and leaves them satisfied

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? What We’re Looking For:

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- ✅ Excellent communication skills – both verbal and written
- ✅ Strong analytical and problem-solving ability
- ✅ Confidence in handling and resolving technical queries independently




- ✅ Willingness to work in a 24x7 environment (rotational US shifts)
- ✅ Comfortable with a Work From Office (WFO) setup in Pune

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? Non-Negotiables:

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- Fluent English communication is a must
- 100% Work From Office – no hybrid or remote option
- Comfortable with night/rotational shifts (US time zones)

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? Mandatory Documents to Carry

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- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:

▸ 10th & 12th Marksheetsn

▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

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⚠️ Laptops & cameras are not permitted due to security restrictions.

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Government ID is mandatory for entry into the campus.

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? How to Attend the Walk-In

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- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the INFOSYS - Hinjewadi Phase 3 on 9th April 2026 between 10:00 AM 1:00 PM

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? Why Join Infosys BPM?

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- ? Global brand & structured career growth
- ? Continuous learning and upskilling opportunities
- ? Exposure to world-class processes and tools
- ? Diverse and inclusive workplace culture

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? Equal Chance Employer

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At Infosys BPM, diversity drives innovation. We are committed to creating a respectful, inclusive, and empowering workplace for all.

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? Ready to take the next step?

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Walk in with confidence and your updated resume. Your career breakthrough starts here.

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? Spread the word – Refer your friends too!

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? Interested in Joining Infosys BPM? We’d Love to Hear from You!

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Warm Regards,

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Talent Acquisition Team

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Infosys BPM Ltd.

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Human Resources | INFY HR www.infosysbpm.com

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Bangalore | Pune | Global Locations

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Transforming Talent | Empowering Careers

Apply on Kit Job: kitjob.in/job/47y7t6

📌 Walk-In Alert! Infosys BPM is Hiring for Service Desk - International Voice (Pune) (Moradabad)
🏢 Infosys BPM
📍 Moradabad