Digital Services Manager (Pune)

Digital Services Manager (Pune)

11 Apr
|
Next Ventures
|
Pune

11 Apr

Next Ventures

Pune

Digital Services Manager (IBM i & z) - Remote India - 12 months+For a large Automotive client we are looking for a Services Owner for IBM i and z platforms (formerly iSeries/AS400 and Mainframe). You'll be responsible for operations, performance management, vendor governance and the hosting services.This will be a fully remote role from India6-12 month contractStart: ASAPKey ResponsibilitiesServe as the global Service Owner for IBM i and IBM z platforms (formerly iSeries/AS400 and Mainframe)The DSM will work closely with suppliers, internal platform architects, security, service management teams (Change/Incident/Problem), and other infrastructure stakeholders. Ensure day-to-day service operations deliver high availability, reliability, and securityManage and govern the hosting provider, including SLA oversight, financial tracking, and driving continuous service improvementDefine and execute the service roadmap in alignment with business objectives and IT strategySupport incident management and maintain operational stabilityCollaborate closely with architecture, security,



and service management teams to ensure cohesive service deliveryYour ExperienceSenior‑level experience as Hosting Service owner in a global outsourced IT environment, preferably IBM i and IBM z. Strong vendor management capability (SLAs, RCA follow‑up, performance, contract adherence). Proven ability to manage platform availability, reliability, performance, and security. Experience developing and driving service roadmaps, continuous improvement, and cost optimization. Strong stakeholder management and communication skills, able to translate technical topics to non‑technical audiences. Selfgoing, Structured, persistent, and methodical working style. Ability to work in a fast‑paced, dynamic, cross‑functional setting. Relevant academic background in Computer Science, Information Systems, or equivalent.Please apply with your most up to date CV and contact [email protected]

📌 Digital Services Manager (Pune)
🏢 Next Ventures
📍 Pune

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