11 Apr
|
Loch Corporate Services
|
Bhubaneswar
11 Apr
Loch Corporate Services
Bhubaneswar
Apply on Kit Job: kitjob.in/job/480rvt
Position Title: IT Administrator
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Employer: Loch Corporate Services Private Limited
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Location: Gurugram, India (Work from Office mandatory)
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Position Type: Full time
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Reports To: Director India
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Remuneration: Commensurate with experience
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About the Organisation
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Loch Corporate Services Private Limited is a professional services firm delivering a broad range of solutions across administrative, technical, marketing and specialised operational areas. Established with a focus on high quality and compliant service delivery, Loch supports organisations seeking integrated support functions under a single trusted provider. The firm is committed to strict confidentiality standards, consistent quality controls and seamless collaboration with client teams across multiple sectors.
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Position Overview The IT Administrator is responsible for the end-to-end management of IT infrastructure, systems, and operations at Loch Corporate Services. This is a senior hands-on role requiring the ability to independently own the IT function, manage a small team, and maintain reliable, secure technology environments across the business.
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Responsibilities and duties
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Infrastructure and Network Management
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- Own and maintain all network infrastructure including firewalls, VPNs, routers, switches, and access points.
- Configure, monitor, and troubleshoot network connectivity, ensuring minimal downtime and consistent performance.
- Manage domain registrations, DNS records, SSL certificates, and domain-related configurations across all company domains.
- Maintain and administer on-premises and cloud-based server environments.
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Systems and Platform Administration
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- Administer Microsoft 365 and Google Workspace environments including user provisioning,
licence management, email routing, distribution lists, and security policies.n
- Manage endpoint security, antivirus, and device management across all company devices.
- Oversee IT asset inventory, procurement, deployment, and lifecycle management.
- Administer and support internal platforms and tools used across the business (e.g. CRM, document management, automation tools).
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Security and Compliance
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- Implement and maintain IT security policies, access controls, and data protection measures.
- Manage user access and permissions across all systems, ensuring appropriate role-based access controls are in place.
- Conduct regular security audits, vulnerability assessments, and ensure compliance with applicable data protection standards.
- Manage backup and disaster recovery processes, ensuring business continuity.
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IT Operations Ownership
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- Serve as the single point of accountability for all IT operations across the business.
- Maintain consistent IT standards, configurations, and policies across all business units and functions.
- Coordinate with internal stakeholders to understand requirements and deliver solutions.
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Team Management and Support
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- Manage, mentor, and supervise IT support staff, setting transparent expectations and ensuring delivery standards are met.
- Provide escalation support for complex technical issues that cannot be resolved at first level.
- Establish and maintain IT support workflows, ticketing processes, and response time standards.
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Documentation and Process Improvement
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- Maintain comprehensive documentation of IT infrastructure, configurations, procedures,
and policies.n
- Identify inefficiencies in existing IT processes and implement improvements.
- Develop onboarding and offboarding IT checklists and ensure consistent execution.
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Compliance and confidentiality
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- Handle all organisational and client information with the highest level of confidentiality and
discretion.n
- Comply with all applicable internal policies, procedures, and regulatory requirements.
- Ensure IT systems and practices align with relevant data protection and privacy regulations.
- Operate in accordance with the firm's quality controls and reporting standards.
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Key relationships
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- India Director
- IT infrastructure
- Product owners or business stakeholders.
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Qualifications and experience
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- Minimum 5 years of experience in IT administration or infrastructure management, with at least 2 years in a senior or lead capacity.
- Strong working knowledge of firewalls, VPNs, network security, and domain management (DNS, SSL, domain registrars).
- Hands-on experience administering Microsoft 365 and Google Workspace environments.
- Solid understanding
Apply on Kit Job: kitjob.in/job/480rvt
📌 Senior IT Administrator (Bhubaneswar)
🏢 Loch Corporate Services
📍 Bhubaneswar