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Job Title: Customer Service Associate

Location: Magnus Tower, Noida Sector-73 and Vidya Jeevan, Knowledge Park-1

Preferred Candidate: Residing with family in Noida, greater Noida or Nearby

Key Responsibilities

- Attend incoming calls and make outbound calls as required.
- Maintain data, prepare daily/weekly reports, and update records accurately.
- Work on Excel for basic data management (filters, formatting, tracking sheets, etc.).
- Assist with scheduling, coordination, and administrative tasks.
- Support daily operational activities and ensure smooth functioning of the centre.
- Escalate issues to the management team when required.
- Provide basic tech support (system login, form updates, straightforward troubleshooting) when needed.

Required Skills & Qualifications

- Minimum 0–1 years of experience in customer service or similar role.
- Strong communication skills (verbal and written).




- Good command of Microsoft Excel and basic computer operations.
- Basic knowledge of Microsoft PowerPoint for presentations.
- Ability to handle multiple tasks with strong attention to detail.
- Pleasant personality with a customer-centric approach.
- Basic technical understanding is an added advantage.

Preferred Candidate Profile

- Residing in Noida, preferably with family.
- Comfortable with on-site working at Magnus Tower, Sector-73.
- Willing to commute to Knowledge Park-1, Greater Noida, as required.
- Immediate joiners preferred.

Work Environment & Benefits

- Supportive work culture
- Growth opportunities within the organization
- Professional learning and development exposure

Apply on Kit Job: kitjob.in/job/48l317

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