- Qualification: B. Com/M. Com/CA Inter/CA
- Time: 8am to 8pm (Rotational Shifts)
- Number of days working: 6 Days (1 day rotational off, apart from Sunday)
- LOP: Mysore
- Experience level: 8 years and above
Job Level: 5B
- Good experience and knowledge on all the compliance aspects in People management
- Good knowledge in terms of quality monitoring and MIS aspects.
- Good experience in presentation and client interaction.
- Familiar with multiple documentation process in terms of FMEA, SOP etc.,
- Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
- Analytical ability in terms of data reconciliation with good excel knowledge.
- Good knowledge on various types of MIS activities.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Excellent verbal, written communication, interpretation, and active listening skills
- Should have good command and Fluency over English, + Any other regional language will be an added advantage.
- Ability to assimilate process knowledge quickly and efficiently.
- Should be comfortable working from office.
- Being proactive and show the utmost respect for customer’s time.
- Valuable time management, ensuring all contacts with customers add value.