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Company - Our client is a globally recognized engineering, technology, and professional services firm known for delivering innovative infrastructure and digital transformation solutions across diverse industries. They are consistently recognized for fostering a collaborative, forward-thinking work environment and supporting large-scale, mission-critical projects.

Job Title - System Administrator (Business Intelligence Technician)

Location - Remote (India, standard daytime working hours preferred)

Role Type - Contract (1-year)

Must Have Skills:

- Robust hands-on experience with Unified Communications systems, especially Microsoft Teams (including Direct Routing)
- Experience with Crestron Flex (Teams MTR), Audio Codes, Polycom, and/or Cisco VTC devices
- Proven ability to design and support AV/UC environments, including interpreting floorplans and schematics
- Solid IT network communications knowledge for troubleshooting and maintaining communication systems

Responsibilities and Job Details:

- Design, implement, and support Unified Communications (UC) and Audio/Visual (AV) environments across the organization




- Provide end-to-end lifecycle support including deployment, monitoring, troubleshooting, and optimization
- Collaborate with internal stakeholders such as Architects, Engineers, Project Managers, Security, and Supply Chain teams
- Coordinate with external vendors for system installations, upgrades, and issue resolution
- Support videoconferencing, collaboration tools, and call center technologies
- Perform system upgrades, patching, and post-deployment validation
- Monitor system performance and proactively address issues to ensure uptime and stability
- Maintain detailed documentation for systems, processes, and configurations
- Act as an internal consultant for UC and AV solutions and best practices
- Participate in system design reviews and contribute to continuous improvement initiatives
- Provide technical support and troubleshooting for communication systems
- Adapt to flexible work hours and occasional travel as needed

Apply on Kit Job: kitjob.in/job/48yxzw

📌 System Administrator (Business Intelligence Technician) (Gulbarga)
🏢 Covenant HR
📍 Gulbarga