Hp Enterprise Services
The ServiceNow Developer is responsible for working to develop,
design and own technical solutions on the ServiceNow platform. The
Service Now Developer will provide administration, application
development, maintenance, and technical support by using good
practice web programming techniques to configure robust solutions to
the client utilizing the ServiceNow platform.
Essential Duties and Responsibilities
1. Successfully plan, execute, monitor, control, and close all technical
tasks related to configuration and implementation of all aspects of the
2. Provide software coding and customization including, but not
limited to: screen tailoring,
workflow administration, report setup, data
imports, integration, scripting, third party software integrations, and
custom application development
3. Update and maintain a comprehensive testing protocol for
ServiceNow instance upgrades with the purpose of certifying all
applications for use after the upgrade completes.
4. Coordinate and solve complex technical data and transformation
5. Obtain and analyze/interpret business requirements to purpose
sustainable solutions in ServiceNow.
6. Answer how to technical and application configuration questions.
7. Develop, maintain, and execute reports to ensure system operation
meets performance targets.
8. Create and maintain system design and operations documentation.
9. Complete other duties as assigned.
Education and Experience
BS degree in Information Technology/Computer Science or
equivalent combination of education and experience.
6 years of demonstrated experience in ServiceNow development,
configuration and administration, including but not limited to
successful deployments as lead.
Effectively manage multiple projects concurrently while
maintaining a high level of attention to detail on each project.
Adaptable to change and able to work independently and as part
of a team.
Strong problem analysis skills to include the use of mathematical
concepts to validate results.
Strong analytical skills with the ability to collect, organize,
disseminate, and present significant amounts of information with
an attention to detail and accuracy.
Clear and concise communication with superior written and verbal
Ability to interact with all levels of internal and external business
Manage and prioritize work effectively with minimal supervision.
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