Candidate will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors
Providing technical support, including identifying problem incidents with their subsequent resolutions
Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners.
Creating Profiles to users for customizing desktop settings.
Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance.
Planning and executing routine repairs and system upgrades.
Making use of helpdesk systems to prioritize work-load and updating queries and calls.
Installed and configured various applications Softwares Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer.
Min 6months 2 Year of experience in relative field.
Diploma / B.Sc. / BCA / B.E (with specialization in Telecom/ IT /Computers/ Electronics)
Additional Technical windows base certification will be preferable
ITIL or other certification will be an added advantage.
Customer service oriented Good communication skills used to support various technical issues and desktop operation queries.
Should have worked on Windows OS, MS Office, Outlook, Other standard softwares
Ability to work without supervision and to take initiative.
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