Desktop and Remote Support (L1) - PG609

Desktop and Remote Support (L1) - PG609

21 Dec
|
Geekay Infotech
|
Mumbai

21 Dec

Geekay Infotech

Mumbai

Job Description



Candidate will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors

Providing technical support, including identifying problem incidents with their subsequent resolutions

Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners.

Creating Profiles to users for customizing desktop settings.

Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance.

Planning and executing routine repairs and system upgrades.



Making use of helpdesk systems to prioritize work-load and updating queries and calls.

Installed and configured various applications Softwares Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer.



Candidate Profile:



Experience:



Min 6months 2 Year of experience in relative field.



Qualification:



Diploma / B.Sc. / BCA / B.E (with specialization in Telecom/ IT /Computers/ Electronics)

Additional Technical windows base certification will be preferable

ITIL or other certification will be an added advantage.



Key Skills:



Customer service oriented Good communication skills used to support various technical issues and desktop operation queries.



Should have worked on Windows OS, MS Office, Outlook, Other standard softwares

Ability to work without supervision and to take initiative.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25759041/desktop-and-remote-support-l1-pg609-mumbai/?utm_source=html

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