Candidate will be responsible for installation and troubleshooting of server, network and desktop related issues.
Providing L2 and L3 level technical support to respective L1 engineers with defined SLAs
Monitoring and administrating network (Switches, Firewall, Routers, Wireless equipment) and server (2000/2003/2008/2012) devices
Maintaining define policies and security rights over Active Directories
Responsible for taking daily/weekly/monthly back up over Tap Drives or on Servers
Responsible for managing DR activities
Responsible for testing and upgrading windows patches on regular basis
Daily/ weekly/ monthly network and server health Infra related MIS reports
Implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows Server and Linux environment.
Desktop and Laptop problem resolution in a Windows or Linux environment at escalations
Minimum 2 Year of experience in relative field.
Minimum 2 years experience Cisco Switching, VLAN, Routing, Firewall Support
Minimum 2 years experience Server Technologies (DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.)
Minimum 2 years experience Data Backup and Recovery Support, Corporate Antivirus Support
Has at least one certification. The following certifications are preferred: MCITP, MCP, CCNA/CCDA/CCNP
Configuration of My SQL/SQL and CAL licenses
Troubleshooting and configuration of Firewall
Hands on Experience on Switches and Routers
Diploma / B.Sc. / BCA / B.E (with specialization in Telecom/ IT /Computers/ Electronics)
Additional Technical windows base certification will be preferable
ITIL or other certification will be an added advantage.
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