[C174] - Principal Technical Writer

[C174] - Principal Technical Writer

22 Dec
Hp Enterprise Services

22 Dec

Hp Enterprise Services


Job Description

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Aruba is redefining the IT EDGE. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.


Looking for dynamic, people-savvy technical writers to work closely with Product Development, Testing, Customer Support, and Product Management teams, and produce high-quality software documentation.

Job Responsibilities

Work closely with SMEs, Customer support, and Product Management functions to understand how each product works, gather information, and ensure that complete and accurate information is presented to the customer.

Design and develop written and/or visual product-related information (for example, user/configuration/troubleshooting guides), and online information (interactive demos, help systems) for a variety of audiences (end users, System Engineers, and customer support engineers).



Qualifications/Skill Set

4-12 years of experience as a Technical Writer.

Knowledge of authoring tools like MadCap Flare.

Exceptional communication (both written and verbal) and team playing skills.

Ability to quickly and efficiently translate complex technical information to create simple and easily understandable documentation.

Attention to detail and customer-first attitude.

Desire and ability to learn new products.

Work in an agile development environment.

Experience in creating online help for portals, FAQ, how-to.

Hands on experience in creating video tutorials would be an added advantage.

Capable of working independently with minimal guidance.

Join us and make your mark!

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