Technical Writer I (MJH922)

Technical Writer I (MJH922)

22 Dec
|
Forcepoint
|
Bengaluru

22 Dec

Forcepoint

Bengaluru

Job Description



Build a close collaborative relationship and confidently engage with product management, product enablement, product development, and QA teams to quickly build in-depth knowledge of Forcepoint products and solutions.

Research, develop, and write content for highly complex cybersecurity products which include administration manuals, user documentation, online-help systems, KB articles, installation guides, product tutorials, and videos.

Interview engineers, developers, and other technical experts to become familiar with the product technology and development methods.

Use products hands on, as necessary, to exercise product features and functionality in virtual lab environments.

Author, edit,

and publish a wide variety of technical materials that convey the vision and use cases of product and service capabilities.

Contribute to standards, conventions, processes, and doc tools efforts as required.

Working in an agile/scrum development environment, ensure deliverables are produced to plan by delivery train or release - and are high quality, and are effective for the intended audience, and follow brand, voice, and style guidelines.



Education



BTech/MCA/MSc/BCA/B.Sc. preferably in Computer Science/IT or ECE/EE.



Mandatory Skills



Excellent written English language skills.

Excellent team player, ability to adapt to a fast-paced work environment and flexible nature.

Strong time management skills and ability to juggle between multiple projects flexibly.

Demonstrate persistence, perseverance, and overcome obstacles; measure self against standard of excellence; take sound, calculated risk to accomplish goals.

Strong quality focus in the work delivery.



Desirable Skills



Knowledge of networking, security domains at least to a college curriculum level.

Ability to use Linux systems will be highly desirable.



Basic exposure to XML technologies (XML/XSLT/XSD), CSS, HTML.

Experience using documentation tools like Oxygen XML Author, any version control or content management tools SVN, Git etc. will be a plus.

Graphics skills in using screen capture tools, basic graphics editing etc.

Familiarity with using corporate writing style guides will be a plus.



Work Experience



Content writing experience in the software industry between 0-2 years is desirable but not mandatory.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25766222/technical-writer-mjh922-bengaluru/?utm_source=html

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