Software Support Executive - (I855)

Software Support Executive - (I855)

22 Dec
|
destiny hr group services
|
Gurugram

22 Dec

destiny hr group services

Gurugram

Job Description



Essential Skills and Experience:



Should be good in database (SQL Server).



Good communicator with ability to express technical concepts clearly.



Good Command on MS Excel



Excellent learning power



Can understand client query.



Problem Solving, Technical and Analytical Skills.



Software Application Support.



Product configuration, Testing Bug Issues, Usability Testing.



Role:



The first point of contact for clients.



Troubleshoot issues or escalate them internally



Research, debug and solve clients issues





Work closely with Engineering teams to improve and grow the product offering



At least two years of experience as Technical Support or QA



Previous experience in a B2B SaaS company an advantage



Knowledge of providing support for android/ios based applications.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25766469/software-support-executive-i855-gurugram/?utm_source=html

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