Covalense technologies private
To support CDS global and regional CRM/CX initiatives. The team will be involved in delivering, operating and supporting the existing CRM implementations and all future projects and services.
The CRM Technical Architect is responsible for the overall design and governance of multiple CRM/CX specific to the following areas.
Understanding scale, and architecting implementations that can be expanded seamlessly
Directing integrations of systems via API
Maintaining and overseeing governance
Responsible for the SDLC related to CRM
Design and build industry agnostic CRM solutions in areas such as Customers Segmentation, Partner/Dealer Management, Inventory Management, Opportunities Management, Customer Master Data, Incentive, Loyalty, Support, Case Management & all other areas.
Oversees the quality of output arising from solution build and manage the technical integrity and architectural compliance of the solution.
Evaluates and leverage CRM emerging technologies to support the company growth and strategy.
Building the SaaS based application
Aligning the solution stack to cloud native principles using the CNCF elements like Kubernetes and Containerization
Ability to mentor junior resources and validate deliverables
Experience and Skills:
8 - 15 years' experience is designing, building, developing, deploying and supporting CRM solutions using SFDC ( Sugar CRM/VTIGER EXP must).
At least 2 years' experience as a technical architect
Ownership of technology challenges related to the implementation of CRM technologies.
Ability to understand and solve business and technology challenges related to the implementation of all areas of the Salesforce platform.
Experience enforcing governance across a large workforce that will include both internal and external resources
Agile delivery and experience working with cloud-based technologies and methodologies
Experience in governing cross-functional/cross-regions solutions and ability to manage processes end-to-end
Strong communication skills, Exceptional written, verbal and presentation skills to a diverse set of audiences
Ability to operate effectively in a global multi-cultural environment and drive harmonization and standardization
Experience in Telecom or Enterprise CRMs
Qualifications Any Degree
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.
MS Dynamics CRM Architect Job Role:Full-Time Experience:10-15 Years Location:Bangalore Job Description: - Experience in IT including at least 3 years in Architecture roles on large CRM implem [...]
Job Description Job Description To support CDS global and regional CRM/CX initiatives. The team will be involved in delivering, operating and supporting the existing CRM implementations and all fu [...]
- Experience in IT including at least 3 years in Architecture roles on large CRM implementation that includes workflows customization. - Experience in defining realizing end to end Solution Architectu [...]
MS Dynamics CRM ArchitectJob Role:Full-TimeExperience:10-15 YearsLocation:Bangalore [...]