Senior Presales Consultant | [JM459]

Senior Presales Consultant | [JM459]

22 Dec
Covalense technologies private

22 Dec

Covalense technologies private


Job Description

Participate in early discussions with prospective customers (product and architecture presentations) and build relationships

Understand the client requirements to be supported by the product/ solution and develop and offer complete technical and commercial proposals in line with the business requirements, working closely with product, solutions, and other internal teams

Provide prospective customers with technical expertise and participate in discussions involving technical clarifications

Plan, prepare and conduct presentations & product demos for clients, with the support of the sales team and SMEs wherever needed

Work closely with the client organization to develop the Business requirement document taking necessary support from SMEs

Lead and coordinate cross-functional development teams on bids and proposals

Provide gap analysis for opportunities and obtain work effort estimates from development teams when necessary

Participate in Bid defense and technical contract negotiation

Drive the contract closure along with the business development team and negotiate tender and contract terms while balancing both client and Covalencedigitals requirements

Design and develop the technical sales collaterals

Work on integration with 3rd party vendors, MNOs, service fulfillment systems

Support in system sizing for specific solutions.

Support evaluation of third party products and platforms


10 to 18 years of presales experience


Drive adherence to the processes, SOPs and guidelines developed for the Presales team while creating BRDs and proposal documents within the team

Identify initiatives geared towards improving the effectiveness of the technical team


Provide updates on proposal status to all the relevant stakeholders in a timely manner


Hands-on experience in Presales, Proposal Management & Bid Management

Worked on creating and responding to RFP/RFQ/RFI

Ability to understand business and technical requirements & conceptualize end-to-end solutions

Aware of the newest marketing trends and understand how to utilize them to bring the best results for Covalense and our clients

Must have strong initiative, be results-oriented, and have well proven to influence /impact skills Must have a strong understanding of product offering, USP, and pitch

Understanding and capability to define Call flows, Business flows, use case flows, and documents them

Have worked on integrations with the multi-vendor environment

Solution Gap analysis, costing, and system sizing

Product and solution presentation

Business process creation and implementation of business systems.

Knowledge of business processes

Subscriber management

Billing, Invoicing, and settlements

Charging and Rating

Customer support

Subscriber experience management

Distributor management

Supply chain management

Service order and fulfilment

Revenue assurance

Payments & Collections

Required product experience

CRM including Subscription management, Order management etc.

Digital CX (Customer Experience)Loyalty systems

Campaign Management

Gamification (Customer Engagement)

Telecom Experience -Thorough understanding of Telecom Business Processes domain knowledge in all or either of these areas

Mobile, Broadband & Internet of Things, MVNO/MVNE

PCRF, OCS, IMS, AAA, Partner Management,

Activation, Provisioning, Fulfilment

Understanding of technical knowhow on 3G, LTE, Mobile broadband, and Wifi solutions

Knowledge of Radius/ Diameter/SS7 protocols, Gx, Gy etc.

Telecom OSS and BSS systems

Understanding some of the following

GSM networks and protocols like CAMEL 3, 4








Understanding of IP networking MPLS.

Qualifications Any qualification

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