Associate - Projects | MMQ069

Associate - Projects | MMQ069

22 Dec
Cognizant Technology Solutions

22 Dec

Cognizant Technology Solutions


Job Description

Functional Lead


Masters Of Business Administration Responsibility:

Sales Support:

? Understand specific client requirements and analyze them.

? Conduct detailed costing based on time and effort estimation if required.

? Provide inputs for client demos/presentations/collaterals (such as capability deck and case study), communication & pitch.

? Provide support to onsite employees during deal making process.

? Participate in geographic specific event / seminars if required.

? Provide input for creating response to RFPs/RFIs.

? Provide support during proposal development.

? Conduct research on industry specific solutions and new platforms required.

? Participate in seminars /conferences.

? Prepare collaterals, publications, technology papers etc for distribution under guidance from team lead.

New Solution Development.

? Conduct market research to identify new solution area.

? Create business case for new solution.

? Share business case with Senior Consultant / Team Lead for inputs.

? Detail out new solutions as required map solution developed to client space.

? Provide support for project execution involving new solution if required.

? Followup to closure in order to implement change and escalate to supervisor if required.

Knowledge Management.

? Update knowledge articles in the knowledge management repository.

? Create knowledge articles on the problem workaround solutions.

? Maintain knowledge management database.

? Prepare collaterals, publications, technology papers etc for distribution and submit to supervisor for review.

Solution Engineering.

? Conduct gap analysis to analyze the asis and wouldbe state of the business.

? Provide guidance in creating solutions for the gaps.

? Confirm technical feasibility of solution.

? Design end to end solution for the client and plan for integration.

? Provide work around as needed where standard solution is not required.

? Map solution/ deliverables to service level agreement (SLA) for delivery.

? Understand context of different clients to suitably structure solution implementation.

? Detail out customization requirements/ configuration changes required.

? Obtain approval and validation on solution developed.

Implementation and Testing.

? Configure the system based on the requirements.

? Carry out testing before handover to the users.

? Test development objects and give feedback to the technical team.

? Conduct pilot for solution developed.

? Review and obtain signoff deliverables.

? Manage deadlines for functional deliverables.

? Create data migration and cutover plan.

? Conduct workshops to get a buy in on recommendations.

? Guide users in uploading data into the system.

? Support analysis of data issues and route for resolution.

? Create test cases based on the knowledge of the domain/product.

? Conduct test workshops.

? Plan for and conduct system testing based on the scenarios using various testing tools as required.

Project Support & Functional Change Management.

? Configure/change configuration based on the ticket.

? Carry out testing before handing over to the users, test development objects and give feedback to the technical team.

? Meet project SLAs, give ticket resolution feedback to the customer.

? Support creation of business case for an IT initiative.

? Provide inputs for calculation of the project TCO and KPIs such as ROI.

? Provide input towards determination of project risks and recommendations on product and platform.

? Understand stakeholders' pain points, business objectives and organization culture.

? Draft communication plan to be circulated to the various interest groups within the organization and get it reviewed from the supervisor.

? Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.

? Redesign processes/framework based on recommendations.

? Keep track of timelines and deliverables with respect to the functional area.

? Communicate with client and project team when necessary.

? Contribute towards driving functional change management in engagements as needed convince/guide the customer to move from an existing solution to a new solution.

? Support organizational change management processes for respective work streams.

Client Management/Relationship Management.

? Manage client relationships from start to execution.

? Follow through on commitments, achieve timely resolution of issues.

? Conduct initiatives to meet client expectations.

? Approach client proactively to better understand issues and needs.

? Work to expand professional network in the client organization.

? Share business value of services to win engagement.

People Management.

? Create training courses and supporting artefacts on the training server such as demo, presentation.

? Configure the system for training.

? Assist in selection of representative employee groups for training.

? Plan the training calendar.

? Conduct training with the help of academy.

? Mentor consultants with respect to product and domain skills on projects ? Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.

? Organize team initiatives on a periodic basis.

? Provide guidance to new members in the team.

Must Have Skills

Java 8

Spring Boot


COTS Products(BFS Ast&Wlth;)

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