Service Engineer Responsibilities : Provide field operations support to customers in accordance to with the terms of the customer contract and AMC.
Carry out troubleshooting, repairs and servicing of workshop equipments, enable hardware and software at Customers premises to the highest standards.
Write accurate professional reports on technical issues and interfacing with all involved functions.
Report and escalate all observed incidents, irregularities that occur through proper operational escalation points.
Adhere to installation guidelines and industry best practices in order to deliver quality Field Operations.
Responsible in setting up new machines and installation at Customers premises.
Updation of CRM on daily basis.
Train the customer in the machine operations.
Travelling as per the requirement and emergency.
REQUIREMENTS Bachelors Degree / Diploma in Engineering, preferably Mechanical, Electronics with computer hardware & software.
Minimum 1-2 year(s) of working experience in the related field is preferred for this position. Fresh graduates with keen interest will be considered as training is provided.
Strong analytical and problem solving skills.
Good interpersonal and organizational skills.
Ability to understand mechanical and electrical drawings.
Good communication skills
Willing to travel.
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