Busisol Sourcing India
: General Manager Sales & Marketing Gases Designation GM Sales & Marketing Gases Reporting to Directors Experience 15 -20 Yrs Age 40 -45 Yrs Industry Industrial Gases Qualification BE/B.Tech (Chemical Engineering) /MBA Markteing CTC 40 LPA Base Location Hosahalli Direct reportees All sales staff will report to the GM Sales Job Requirements The General Manager is responsible for all activities related to the development, promotion and sales of products and services of the Company into Industrial Gases in the dedicated area of responsibility. In doing so, the General Manager will establish long-term relationships to develop new business to ensure long-term customer satisfaction and loyalty.
The essential duties and responsibilities include the following. Overall in-charge for Reviewing, Budgeting, Cost Controls and Approvals, Set Sales Target with Management Approval. Should be able to contribute in building a positive team spirit, able to build morale and group commitments to goals and objectives. Role and Responsibilities 1. Business Development, Product Development & Marketing Pro-actively pursue to develop new opportunities and establish relations with potential customers that can benefit from Company's Industrial Gases products and services. Develop the corporate strategy around Gases Business, based on market research, drive product development and implement strategies for new products and services to penetrate the market. Prepare an annual Business Development Plan, defining yearly targets and objectives with details on volumes, trends, expected market potential, etc. Share insight and customer feedback with management regarding key market drivers, trends and competition, to understand current, emerging needs and priorities. Implement business models so as to create new ventures. Conduct market research and reports for sales management from time to time. Forecast long and short-range market potential for Management analysis. Develop and manage marketing tools and collateral for existing and new clients. Provide direction, guidance to ensure alignment with the Companys strategies. 2. Key Account Management Manage and consolidate strategic corporate accounts, ensure communication with the sales team to ensure effective coordination inside the Group and from affiliate to affiliate. Manage the entire Dealer Requirement Build customer relationships, ensure long-term customer satisfaction and loyalty. Ensure all proposals and communication are in accordance with the current policy for these strategic corporate accounts. Serves as a lead facilitator both internally and externally regarding projects involving the Key Account. 3. Sales and Promotion Responsible for the sales and promotion of all the products and services commercialized by the Gases division in the dedicated area of responsibility. Maintain regular contact with customers to respond to their needs and requirements. Prepare proposals, make presentations, sales contracts, follow-up, negotiate and finalize orders in accordance with the current sales policy, technical documentation and General Sales Conditions. Manage and grow existing high value customer portfolio. Identify and develop profitable business opportunities and establish long-term relationships. Coordinate company staff to accomplish the work required to close sales. Maintain, manage and communicate customers proposal portfolio on a regular basis. Implement best practices in sales, initiate, implement sales strategies and work towards optimized solutions to achieve company objectives, maximize profits and business opportunities. Manage order amendments as a new order with associated proposals informing on the delivery and price impact. Obtain written confirmation from the customer before proceeding. Plan, organize, present and participate in marketing events such trade shows and seminars. 4. Order Booking and Order Management Upon order reception, verify the conformity of the price, scope, delivery with the commercial proposal and the customers order. Verify the delivery date with the planning dept. Complete the Work Order Form (WOF) based on the order within 24 hours. Submit completed WOF, the commercial proposal and the customer order to the Customer Service administrator for registration and record keeping. 5. Sales Planning Submit an annual Action Plan detailing key objectives, strategies, actions and timelines. Develop and implement regional business plan focusing on strategic countries and accounts Manage, monitor and schedule customer meetings based on a rolling 6-month plan by highlighting the companies and people to visit. As per the standard formats used, submit sales forecasts used at regular intervals as requested for determining resources in manpower, raw materials, etc. Ensure that customer requirements are met based on commercial forecasts. 6. Accounts Receivable Coordinate with accounts receivable team in collecting balances, follow up with the customers as required to achieve company DSO and cash flow objectives. 7. Project Follow Up Maintain contact and communicate information to customer on the status of their orders in collaboration with Customer Service. Ensure flow of information among internal customers. 8. Customer Claims Identify and resolve client concerns. Forward customer complaints to Customer Service who will coordinate with necessary departments to follow up with necessary personnel for speedy and fair complaint resolution. Stay informed of the customer claims and eventually help coordinate follow up with the appropriate level of authority to keep the customer informed through progress reports or of a proposed solution. Other duties may be assigned from time to time by the Director. Uploaded Date : 09-Feb-2021
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