DBS BANK INDIA
Trade Onboarding is required to ensure a corporate customer is able to transact with DBS Bank for their financing needs, both electronically and physically. The role requires in-depth knowledge of Trade products (Doc Trade, OAT, SCF, ARP) with an inclination towards digitising manual workflows and innovations to improve processes.
Trade implementation Mgr is required to have in-depth knowledge of Trade products (Doc Trade, OAT, SCF, ARP).
Ownership of onboarding process and effective communication with clients and internal stakeholders
Know-how of Digital Trade to ensure onboarding of customers using platforms, giving innovative digital solutions using the banks channels.
Provide customer feedback to Product Management team, commenting on new system requirement, and assisting in live tests
Take the initiative of highlighting gaps in the solutions functionalities, and referring these to Product Manager.
Managing a team of Temp/Contract resources being used for onboarding assistance.
Job Duties & responsibilities
Onboard customers on DBS systems
Countries and products
File Formats and documentation
Data security and non-repudiation
Maintain database of Suppliers
Internal stakeholder communication
Setup and perform Live Txns
MIS and vendor master maintenance
Client interactions for assisting them with BAU
Should have trade background with in-depth knowledge of Doc Trade, OAT, SCF, ARP
Should have banking experience
Should be digitally inclined
Education / Preferred Qualifications
Post Graduate Degree is preferred.
Strong soft skills in the following areas
Leadership skill and prior experience in managing a small team is preferred
Effective communication skill
Planning and organisation skill
Effective problem-solving skill
Time Management and Ability to work under tight timeline
Can-do attitude and strong commitment to deliver business objectives
Change Agent ability to embrace change positively and effectively
Prior experience of GTS business is preferred, including general banking knowledge
People management skills
Superiors: Ability to communicate upwards effectively with regards to ideas, issues, guidance, and direction. Ability to take initiatives and demonstrate independence.
Subordinates: Ability to coach, guide and motivate team members on BAU deal implementation activities including the resolution of issues encountered
Peers / External Parties: Ability to work in collaboration with all key stakeholders within GTS and across different functions in the bank, including the sharing of knowledge and going through the extra mile to help others. Ability to listen to others point of view with an open mind.
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