29 Apr
|
Wns Global Services
|
Hyderabad
29 Apr
Wns Global Services
Hyderabad
Apply on Kit Job: kitjob.in/job/4e9pvc
Job Description
Work From Office- Rotational Shift
deliver training to NH’s & exiting staff members following training manuals, training plan & standards and publish relevant reports.
Successfully delivery client / Internal targets set on certification standards
Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches
Lead all BAU interventions such as TNI / TNA, refreshers, Knowledge assessments,
design short content
To evaluate and make necessary amendments to the training material on periodic basis
Complete indulgence on Reporting / MI for all training relevant chores
Interact with clients & share lob / SME intelligence for process betterment
Actively participate & present training performance on Daily/Weekly/Monthly internal & client review SOP & Content creation
Qualifications
Bachelor's Degree
Apply on Kit Job: kitjob.in/job/4e9pvc
📌 Assistant Manager - Process Training - Hyderabad, India1M_2026248393 - Excellent Communication, Training
🏢 Wns Global Services
📍 Hyderabad