Senior Operations Manager (Bengaluru)

Senior Operations Manager (Bengaluru)

07 May
|
Visit Health
|
Bengaluru

07 May

Visit Health

Bengaluru

About Us:
About Us
Visit Health is a leading health-tech platform delivering accessible and affordable healthcare solutions across India. We partner with corporates, insurers, and healthcare providers to offer seamless OPD, wellness, and diagnostic services.

We are looking for a Senior Manager Operations to join our high energy team, you will have a direct impact on the Operations framework. You‘ll lead a high-energy team that‘s scaling across all functions. Pushing high quality Operations Management while also balancing the pros/cons of speed/quality will be critical.

As part of your day-to-day work, you will
● Building long term relationship with key clients.
● Increasing existing volumes by interacting regularly with client’s and also helping the sales team by cross selling and upselling the service or product
● Monitoring all the set SLA’s by periodical reviews with different stakeholders
● Act as point of contact for complaints or grievance management Must Haves




● Ensuring the medical appointments scheduling within TAT of 4 hours
● Arranging monthly/weekly review calls with the Insurer
● Collaborating closely with other departments (like Call Centre, QC Team, Billing Team, other location Branches) to build strategies
● Ensuring regular MIS flow to the Insurer as per the required format and data
● Make sure the medical reports TAT targets are met month on month.
● Escort the HNI customers for their medical check-up as and if required

Must Have‘s
● Graduate/Post Graduate with Minimum 6 -10 years of experience in client management preferably in Insurance/ TPA industry
● Good understanding of Life Insurance operations
● Positive Knowledge of MS Office
● Strong process & team management skills

Salary Range - Depends on current skillset and past experience.

Interested candidates can share their resumes to [email protected]

Thank You!

📌 Senior Operations Manager (Bengaluru)
🏢 Visit Health
📍 Bengaluru

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