Workday Support Analyst (Chennai)

Workday Support Analyst (Chennai)

07 May
|
JMAN Group
|
Chennai

07 May

JMAN Group

Chennai

ABOUT JMAN:
JMAN Group is a fast-growing data engineering & data science consultancy . We work primarily with Private Equity Funds and their Portfolio Companies to create commercial value using Data & Artificial Intelligence. In addition, we also work with growth businesses, large corporates, multinationals, and charities.

We are headquartered in London with Offices in New York, London and Chennai. Our team of over 450 people is a unique blend of individuals with skills across commercial consulting, data science and software engineering.

We were founded by cousins Anush Newman (Co-founder & CEO) and Leo Valan (Co-founder & CTO) and have grown rapidly since 2019. In May 2023 we took a minority investment from Baird Capital and in January 2024 we opened an office in New York with the ambition of growing our US business to be as large as, if not bigger than, our European business by 2027.

Why work at JMAN:
Our vision is to ensure JMAN Group is the passport to our team’s future. We want our team to go on a quick-paced, high-growth journey with us – when our people want to do something else, the skills, training, exposure, and values that JMAN has instilled in them should open doors all over the world.
Current Benefits:
− Competitive annual bonus
− Market-leading private health insurance
− Regular company socials
− Annual company away days
− Extensive training opportunities

Role & responsibilities
We are seeking a detail-oriented and proactive Workday Support Analyst to join our HRIS team. This role is responsible for the day-to-day support, maintenance, and optimisation of the Workday system, ensuring a seamless user experience for HR, managers, and employees across the UK, US, and India.
You will act as the first point of contact for Workday-related queries, support system enhancements, and collaborate with HR and IT stakeholders to improve processes and data integrity.

Key Responsibilities
Workday Support & Maintenance




Provide first- and second-line support for Workday-related issues and queries
Troubleshoot system errors, data discrepancies, and integration issues
Monitor system performance and ensure optimal functionality
User Support & Training
Act as the primary contact for Workday users across all regions
Create and maintain user guides, FAQs, and training materials
Deliver training sessions to HR teams and end users as needed
HRIS Administration
Maintain data accuracy and integrity within Workday
Support HR processes including onboarding, offboarding, and employee lifecycle changes
Assist with security roles and access management
Reporting & Analytics
Build and maintain standard and ad hoc reports using Workday reporting tools
Support HR and leadership with data insights and dashboards
Ensure data consistency across reports and systems
System Enhancements & Projects
Support Workday releases, updates, and testing (UAT)
Partner with HR and IT to identify opportunities for process improvement
Assist in implementing new modules, features, or integrations
Compliance & Governance
Ensure data handling aligns with GDPR and other regional regulations
Support audit activities and documentation requirements

Key Skills & Experience
Essential:
Experience supporting or administering Workday (or similar HRIS)
Strong problem-solving and analytical skills
Experience working with HR systems and processes
Ability to manage multiple priorities in a fast-paced environment
Strong communication skills, with the ability to support global stakeholders
Desirable:
Experience with Workday modules (e.g., HCM, Absence, Compensation, Reporting)
Familiarity with integrations and data flows between systems
Experience supporting a multi-country workforce (UK, US, India preferred)
Knowledge of HR data privacy and compliance requirements

Personal Attributes
Detail-oriented with a high level of accuracy
Customer-focused and responsive
Collaborative and able to work across teams and time zones
Proactive mindset with a continuous improvement approach file

📌 Workday Support Analyst (Chennai)
🏢 JMAN Group
📍 Chennai

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