Job Summary

The Manager, AI Delivery - Claims is a visionary leader responsible for architecting, delivering, and scaling world-class AI workflow products that empower to become the workplace benefit provider of choice. This role combines strategic technical leadership with hands-on coaching of teams consisting of Data Scientists, Product Owners, Scrum Masters, AIML Engineers, Architects, and Software Engineers. The Manager of AI Delivery partners closely with IT delivery teams and enterprise architecture to innovate and deliver scalable and well-integrated workflow products that leverage cutting-edge AI technologies and methods. Each Manager of AI Delivery focuses on domestic delivery teams, following the direction of the global value stream Director of AI Delivery and AI Product for Claims to ensure products are well-designed, achievable, and scalable.

*Ability to work on-site in Bengaluru, India is a requirement of the role.
Mode of Working: This role follows a hybrid work model, with a primary base in Bengaluru. While on-site presence is essential for key engagements, flexibility is offered for remote work based on business needs and team alignment.

Skills and Background You’ll Need

Education
A Bachelor’s degree in Computer Science, Data Science, Analytics, Engineering, or related field is required. A Master’s degree in Computer Science, Data Science, Analytics, Engineering,



or related field is preferred.

Experience: Typically requires 8 – 10 years’ experience within IT and 3+ years’ experience managing IT employees. Experience leading high-performing engineering teams is required.
Proven success in delivering AI solutions and managing complex technical portfolios.
Experience with cloud technologies (Azure, AWS, GCP), Agile and DevOps principles, and contemporary software engineering practices.
Expertise in AI/ML engineering, data science, software architecture, and agile delivery.
Familiarity with Databricks, MLflow, AI Gateway, DSPy, RESTful APIs, Pydantic, Generative AI models, and RAG methods.
Strong leadership, coaching, and talent development skills.
Ability to manage budgets, resources, and partner relationships.
Excellent analytical, strategic planning, and communication skills.

Key Behaviors of a Successful Candidate
Engaging Hearts & Minds: Creates a team identity and builds momentum toward a shared purpose.
Strategic Visioning: Considers different future scenarios, opportunities and risks to generate operational plans that align with the business unit/function’s strategic vision.
Developing People: Delivers both individual and group feedback to support ongoing development and overall department performance.

📌 Manager AI delivery (Bengaluru)
🏢 KellyOCG
📍 Bengaluru