Amplify is a leading technology company with award-winning SaaS products iFax (ifaxapp.com) and Fill (fillhq.com) serving the US healthcare market. Our iFax platform was recently awarded the #1 highest-rated online fax service, by G2.com!

About the Role
We’re looking for a HR & Operations Associate who can support both people operations and day-to-day business operations in a structured, fast-moving remote environment.
This role goes beyond traditional HR support. You will:
support hiring and onboarding
maintain operational structure and reporting
track performance and identify gaps
follow up with managers and ensure accountability

You will work closely with global teams, so solid communication, organization, and ownership are critical.

What You’ll Own
Recruitment & Hiring
Manage end-to-end hiring coordination (posting → onboarding)
Source candidates via LinkedIn, job boards, and referrals
Screen CVs and conduct initial interviews
Coordinate interviews and feedback loops
Maintain clean and updated candidate pipelines
Ensure smooth onboarding and documentation completion

HR & People Operations
Maintain employee records and HR documentation
Track onboarding progress and ensure completion
Support employee queries and basic HR processes
Ensure confidentiality of sensitive employee data
Assist with policy communication and compliance

Operations & Performance Tracking
Maintain trackers for:
hiring pipeline
onboarding status
employee performance flags
Monitor reports and identify:
missing updates
delays in hiring or onboarding
performance inconsistencies
Flag issues early and follow up with relevant stakeholders

Process & Execution
Ensure processes are followed consistently across teams




Identify inefficiencies or gaps in workflows
Suggest simple improvements to make processes faster and cleaner
Maintain organized documentation and trackers

Stakeholder Coordination & Accountability
Follow up with managers on:
hiring feedback delays
performance issues
missing reports or updates
Communicate clearly and professionally with global stakeholders
Escalate issues when needed
Help maintain structure and accountability across teams

KPIs:
Hiring Speed & Quality (Time to Fill)
Company-Wide People & Performance Operations Effectiveness

Qualifications
2–4 years of experience in an HR Generalist or People Ops role in a startup or fast-paced ‘remote’ company
Fluent in English with native-level written and spoken communication
Highly organized and detail-oriented — nothing slips through the cracks
High EQ — able to support people with empathy, discretion, and professionalism
Comfortable working in remote-first, tech-driven environments

Preferred
Prior experience in SaaS
Familiarity with tools like LinkedIn Recruiter, Notion, Google Workspace
Experience managing international contractors or remote teams

Why Join Us?
At Amplify, HR isn’t administrative, it’s operational. You’ll be a key partner in shaping how we grow, manage, and support a global, high-performance team. This is a role for someone who wants real ownership, visibility, and impact, not just HR checklists.

Hiring Process
Apply → AI Interview (for candidates who meet minimum requirements) → Practical Assessment → Hiring Manager Interview → Final COO/CEO Interview → Offer

No Agencies or Third Parties: Amplify does not work with recruitment agencies, headhunters, or third-party hiring services. We only accept direct applications from candidates.

📌 People & Operations Specialist (Delhi)
🏢 Amplify
📍 Delhi