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Job Title: Telecounsellor cum Receptionist

Location: Lakmé Academy – Barasat
Type: Full-time | In office

About the Role

We are seeking a confident, proactive, and well-spoken individual to join our team as a Telecounsellor cum Receptionist. The role combines front-desk management with telecounselling responsibilities — ensuring a seamless experience for walk-in visitors and potential students enquiring over phone or online.

The ideal candidate should possess excellent communication skills, a pleasing personality, and a strong passion for the beauty and education industry.

Key Responsibilities

Front Desk & Reception Duties

- Greet and attend to all visitors and walk-ins courteously.
- Maintain a welcoming and skilled reception area.
- Handle student and parent queries in person or over phone.
- Manage daily attendance and class schedules of students.
- Coordinate with counsellors and faculty for student follow-ups and appointments.
- Record and maintain data of enquiries, walk-ins, and leads.

Telecounselling & Follow-Up

- Make outbound calls to prospective students and parents.
- Counsel potential candidates about Lakmé Academy courses, fees, and career opportunities.
- Convert leads generated through marketing campaigns into walk-ins and admissions.
- Maintain and update enquiry database regularly.




- Follow up with prospective students until enrollment.
- Achieve daily, weekly, and monthly enquiry and conversion targets.

Administrative Support

- Handle calls, emails, and messages professionally.
- Support admission documentation and data entry work.
- Coordinate with the marketing and academic teams for lead reports and events.
- Maintain basic administrative records and assist in operational support.

Requirements

- Qualification: Minimum Graduate (any stream).
- Experience: 0–2 years (Freshers with good communication skills can apply).
- Skills Required:
- Excellent communication (English, Hindi, and Bengali preferred).
- Confident in speaking over the phone and face-to-face interaction.
- Basic computer knowledge (MS Office, Google Sheets, etc.).
- Well-groomed with a pleasant personality.
- Ability to multitask and maintain professionalism under pressure.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹13,000.00 per month

Benefits:

- Leave encashment
- Paid sick time

Ability to commute/relocate:

- Barasat, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- What is your salary expectation?

Experience:

- Tele Counselling: 1 year (Preferred)

Work Location: In person

Apply on Kit Job: kitjob.in/job/4hr50v

📌 Telecounsellor cum Receptionist (Barasat)
🏢 Lakmé Academy, Barasat, Kolkata
📍 Barasat