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Fresher Walk-In Drive for Customer Support Executive for HCLTECH

Profile - Voice, customer service .

HCL Tech Hiring for US/UK Voice Process 18 May 2026 - 22 May 2026 Walk in directly.

Designation:

Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

B.tech, MTech, BCA and MCA is not eligible.

Interview Location: - HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301Nearest Metro Station Sector 59.

Work Location: Noida

Two Way Cabs Available

Walk-in Date- 18 May 2026 - 22 May 2026Timing- 11am-2pm

Job Description - Customer Service Executive - FresherCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines.



Individuals with experience in handling Inbound calls from US/UK customers.Work Experience & Qualification criteria:Excellent communication skills - both verbal and written - with a qualified telephone etiquetteHelpful, empathetic, and enthusiastic about customer serviceFreshers in US/UK Inbound calling preferably in Banking domainJob DescriptionAnswer all inbound queries as per call flow procedure.Adherence to process to ensure high quality and customer service.Follow escalation procedures for issues uncontrollable at agent level First call resolution.Break schedule adherence.Involvement in motivational activities, implementing feedback given during monitoring sessions.Updating various logs like escalation log, complaint tracker etc.Ensuring data security - proprietary data of customers

Please don't carry laptop while coming for interview

Contact Person- Urmika Shah [email protected]

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📌 Mega -Walk-In Drive for Freshers - Customer Service - 18 May 2026 - 22 May 2026 (Mumbai)
🏢 HCLTech
📍 Mumbai