Front Desk Executive/Receptionist - Kolkata

Front Desk Executive/Receptionist - Kolkata

22 May
|
PFEC Global
|
Kolkata

22 May

PFEC Global

Kolkata

PFEC Global is a 19-year-old, award-winning international education consultancy with a solid presence across multiple countries. We specialize in guiding students toward globally recognized universities and institutions, helping them achieve their study abroad dreams through expert counselling and end-to-end admission support.

We are looking for a professional, well-groomed, and customer-focused Front Desk Executive to be the first point of contact at our Kolkata Branch. The role represents the face of the office and is responsible for ensuring a smooth, welcoming, and professional experience for all students, parents, and visitors.

Key Responsibilities Act as the first point of contact for all visitors and ensure a warm, professional welcome
Handle incoming and outgoing phone calls efficiently and politely
Manage front desk operations and maintain a clean, presentable reception area




Coordinate meeting schedules for the Branch Manager
Schedule and manage client appointments with counsellors
Maintain daily visitor logs and front desk records
Prepare basic reports using Excel / Google Sheets
Update and manage client information in CRM systems

Requirements Minimum Bachelor’s degree in any discipline
At least 1 year of experience in front desk / reception role
Strong communication and interpersonal skills
Fluent in Bangla, Hindi, and English (mandatory)
Proficient in MS Excel / Google Sheets
Comfortable working with CRM systems or quick learner
Presentable, well-organized, and customer-oriented personality
Ability to multitask in a fast-paced environment

Salary Negotiable

📌 Front Desk Executive/Receptionist - Kolkata
🏢 PFEC Global
📍 Kolkata

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