We are seeking a highly experienced Operations Lead to manage end -to -end Operations & Maintenance (O&M;) of Advanced Metering Infrastructure (AMI) under the AMISP project in South Goa. The ideal candidate will have in -depth experience in Smart Metering systems, including Head -End Systems (HES), Meter Data Management Systems (MDMS), field operations, vendor coordination, commissioning, regulatory compliance, and SLA management. This role is critical to ensuring operational reliability, 100% meter commissioning for billing readiness, system uptime, communication performance, and data accuracy across the smart metering network.
Key Responsibilities:
AMI System Operations & Platform Management
- Lead O&M; of smart metering systems across the utility network, ensuring optimal performance and SLA adherence.
- Oversee functioning and integration of HES and MDMS platforms, ensuring data integrity and compliance.
- Monitor and troubleshoot system issues, data gaps, and communication failures between meters, HES, and MDMS.
- Work closely with IT and cybersecurity teams to ensure secure data communication and infrastructure protection.
Smart Meter Deployment & Commissioning
- Oversee installation, commissioning, and integration of consumer, DT, and feeder meters.
- Manage smart -to -smart replacements and new service connections.
- Ensure availability of work -front prior to deployment and coordinate shutdown schedules.
- Ensure 100% successful meter commissioning and billing integration within defined SLA timelines.
Communication Performance & Meter Health
- Track and resolve Non -Communication and Never -Communication meters.
- Monitor communication success rate, meter health, and data availability.
- Conduct root cause analysis for communication failures and coordinate with OEMs and field teams for resolution.
Field Operations & O&M; Management
- Supervise field teams (internal and vendor) for timely resolution of meter failures and service disruptions.
- Lead preventive and corrective maintenance planning.
- Track asset performance and reliability using analytics and dashboards.
Utility & Regulatory Coordination
- Coordinate with GED officials for work -front clearance, Refusal of Work resolution, shutdown approvals, and QC approvals.
- Participate in review meetings with DISCOM/GED.
- Ensure compliance with regulatory guidelines and maintain audit -ready documentation.
Vendor & Stakeholder Management
- Lead O&M; teams including engineers, technicians, and service partners.
- Coordinate with smart meter OEMs, HES/MDMS providers, and system integrators.
- Monitor vendor performance and validate execution data prior to billing approvals.
Inventory, Safety & Compliance
- Monitor inventory of smart meters and communication devices.
- Maintain dismantled meter data and reconciliation records.
- Coordinate PTWs and ensure strict adherence to safety and quality standards.
Qualifications
- Bachelor’s degree in Engineering
- 10–12 years of experience in the energy utility sector.
- Minimum 3–5 years of hands -on experience in AMI / Smart Metering projects.
- Proven experience managing HES, MDMS, and field smart metering infrastructure.
Key Skills
- Solid understanding of AMI architecture and HES–MDMS integration.
- Knowledge of meter communication protocols (DLMS/COSEM, MQTT, etc.).
- Hands -on experience with leading HES/MDMS platforms.
- Strong understanding of IT–OT convergence and system security.
- Experience in SLA -driven operations under RFP framework.
- Strong vendor, field team, and stakeholder management skills.
- Analytical mindset with experience in dashboards and reporting tools.
Apply on Kit Job: kitjob.in/job/4lvdfp
📌 Manager - Operations (South Goa)
🏢 Important Business
📍 South Goa
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