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Role: Business Process Lead – Accounts Receivable

Skill: Accounts Receivable and Order To Cash

Experience: 5 years to 8 years

Job Location: Chennai One

Shift: 6.30 AM to 4.30 PM

Education:

- Minimum 15 years of regular, full-time education (10 + 2 + 3)

- Non-technical graduation in finance & accounts stream- BCom, MCom or similar

Must Have:

- Processing Billing , Intercompany Billing, Cash Application and Month close activities

Good-to-Have:

- End to end OTC knowledge, Month close activities, Process automations

Process specific responsibilities:

The Business Process Lead – Accounts Receivable is responsible for managing end-to-end AR processes, driving process improvements, ensuring timely collections, and maintaining robust stakeholder relationships. This role focuses on operational excellence, team leadership, and compliance with financial controls.

Required Qualifications:

- Bachelor's degree in commerce/finance (B.Com preferred)

- 4–8 years of experience in Accounts Receivable / Order-to-Cash (O2C)

Key Responsibilities:

1. AR Operations Management

- Oversee end-to-end Accounts Receivable processes including invoicing, cash application, collections, and dispute resolution

- Ensure timely billing and accurate revenue recognition

- Monitor aging reports and drive reduction in overdue receivables

2. Process Improvement & Transformation

- Identify process gaps and implement automation/standardization initiatives

- Drive continuous improvement projects (Lean, Six Sigma preferred)

- Improve efficiency, reduce cycle time, and enhance accuracy

3. Collections & Stakeholder Management

- Develop and execute collection strategies to improve cash flow

- Collaborate with customers,



sales teams, and internal stakeholders to resolve disputes

- Maintain strong client relationships and ensure high customer satisfaction

4. Team Leadership

- Lead, mentor, and manage AR team members

- Set performance goals and conduct regular reviews

- Build a high-performance and accountable team culture

5. Compliance & Controls

- Ensure adherence to internal controls, SOX compliance, and company policies

- Support audits (internal/external) and ensure documentation readiness

- Mitigate risks related to credit and collections

6. Reporting & Analytics

- Prepare and present AR dashboards and KPIs (DSO, aging, collection efficiency)

- Provide actionable insights to leadership

- Track and improve key performance metrics

- Key Performance Indicators (KPIs)

- Days Sales Outstanding (DSO)

- Collection Effectiveness Index (CEI)

- Aging bucket reduction

- Dispute resolution turnaround time

- Cash flow improvement

- Strong knowledge of AR processes, credit management, and collections

- Experience in ERP systems (SAP, Oracle, etc.)

- Proven experience in team handling and stakeholder management

Preferred Skills:

- Strong analytical and problem-solving skills

- Excellent communication and negotiation skills

- Process improvement mindset (Lean/Six Sigma certification is a plus)

- Ability to work in a fast-paced, deadline-driven environment

Soft Skills:

- Leadership and people management

- Decision-making ability

- Attention to detail

- Conflict resolution

- Time management

Location

Chennai

Job Function

BUSINESS PROCESS SERVICES

Role

Lead

Job Id

410989

Desired Skills

Finance and Accounting

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

Apply on Kit Job: kitjob.in/job/4m6144

📌 Business Process Lead Accounts Receivable (India)
🏢 Tata Consultancy Services
📍 India