Job Summary We are seeking a dynamic and target-oriented Relationship Officer - Gold Loan to drive sales and customer acquisition for our gold loan portfolio The candidate will be responsible for sourcing new gold loan customers handling gold loan takeovers from other institutions and building long-term relationships to drive business growth The role includes achieving assigned sales targets ensuring high customer satisfaction and maintaining process compliance Key Responsibilities Source recent customers for gold loans through field visits cold calls referrals and tie-ups Identify and approach customers who have existing gold loans with competitors and drive takeover of gold loans by offering better terms Conduct promotional activities and participate in loan melas campaigns and customer meets Identify potential customers with existing gold loans in NBFCs banks Educate them on the benefits of transferring their loan better rates terms service Coordinate end-to-end takeover process including lien release gold transfer logistics documentation and re-pledging Build and maintain strong relationships with customers to encourage repeat business Maintain regular contact with customers to ensure timely renewals and interest payments Ensure gold appraisal is done accurately and securely with adherence to internal policies Handle loan disbursal documentation and system entries efficiently Ensure adherence to KYC AML and all regulatory norms Coordinate with credit and operations team for timely processing of loans Achieve monthly gold loan disbursement targets including takeovers Maintain accurate MIS reports of field visits leads generated conversions and portfolio quality Track overdue accounts and assist in collection follow-ups if required Key Skills Competencies Strong communication and interpersonal skills Sales and negotiation abilities Good knowledge of gold loan products and market competitors Target-driven and result-oriented Familiarity with gold appraisal processes is a plus Basic computer proficiency MS Office Loan Management Systems Qualifications Minimum Graduate any discipline Preferred Candidates with prior experience in gold loan sales NBFC sector Experience 1-3 years in a similar role Gold Loan or Loan Takeover preferred Compensation Fixed Salary Performance-Based Incentives Travel allowance and mobile reimbursement as applicable Additional Requirements Two-wheeler and valid driving license Local language proficiency is must Tamil and English Job Types Full-time Permanent Pay 16 000 00 - 28 000 00 per month Benefits Cell phone reimbursement Health insurance Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Application Question s Are yo immediate joiner Minimum Target per month Location Please mention the exact location Work Location In person Speak with the employer 91 (phone hidden)
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📌 Relationship Officer - Gold Loan (Tamil Nadu)
🏢 Kiara Microcredit Private
📍 Tamil Nadu
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