Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Area of Responsibility:
- BackOffice activity to cover invoicing and billing queries.
- Ensure that invoicing is processed accurately and to expected timelines.
- Ensure that the SLA on billing query resolution is achieved and maintained.
- Liaise with tech support for error resolution & system improvement.
- Handle customer queries through emails.
Activity Invoicing
- Ensure all travel tickets are invoiced daily/weekly/monthly.
- Undertake manual invoicing & credit notes where required.
- Perform billing administration tasks where required.
- Maintain and ensure the accuracy of customer invoicing.
- With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing.
- Decrease the turn-around-time taken to render invoices to customers through process improvements.
- Raise, highlight Invoicing bugs, issues with tech support for error resolution & system improvement.
- Handle customer queries through emails.
Skills/Experience:
- Ability and diligence to follow processes through to conclusion.
- Solid time management skills.
- Ability to organize and prioritize effectively.
- Strong integrity in terms of GBT/Egencia policies, Mandatory compliance trainings, Data/login credentials sharing, Tale gating etc.
- MS office Proficiency particularly MS Excel
- Travel industry experience preferable.
Location
Gurgaon, India Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Apply on Kit Job: kitjob.in/job/4pysni
📌 Invoicing Agent (Haryana)
🏢 American Express Global Business Travel
📍 Haryana
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