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Position : Receptionist / Front Desk Executive

Work Location : Titagarh Towers, Kolkata

Company : Titagarh Rail Systems Limited (TRSL)

Compensation : INR 3-4 LPA

Role Summary :

Titagarh Rail Systems Limited is looking for a presentable, confident, and customer-focused Receptionist / Front Desk Executive to be the first point of contact for visitors, guests, and external stakeholders. The incumbent will be responsible for managing front office operations, handling telephone communications, coordinating with vendors, and ensuring a professional experience for all visitors.

Key Responsibilities :

- Manage the front desk and reception area professionally at all times.
- Attend and route incoming telephone calls efficiently.
- Welcome, assist, and coordinate visitors, guests, customers, and senior management visitors.
- Maintain visitor records and ensure adherence to security protocols.
- Handle incoming and outgoing couriers, parcels, and correspondence.
- Support administration and facilities-related activities as required.
- Maintain a pleasant, organized,



and professional reception setting.
- Provide administrative support to various departments whenever required.

Key Requirements :

- Graduate in any discipline.
- 3-7 years of experience in Front Office, Reception, Hospitality, or Administration roles.
- Excellent verbal and written English communication skills (Non-negotiable).
- Presentable personality with a professional demeanor.
- Strong interpersonal and guest-handling skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced corporate environment.

Preferred Background :

- Experience in a corporate office, hospitality, real estate, consulting, or service industry.
- Exposure to visitor management systems and vendor coordination.

Key Competencies :

- Communication Skills
- Professional Grooming & Etiquette
- Guest Relationship Management
- Telephone Handling
- Customer Service Orientation
- Time Management
- Attention to Detail

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📌 Front Desk Executive And Receptionist (West Bengal)
🏢 Orion
📍 West Bengal