Apply on Kit Job: kitjob.in/job/4qgl46

JOB DESCRIPTION – Front Desk AssociateRole OverviewThe Front Desk Associate is responsible for managing overall guest experience andsupporting smooth floor operations within the store. The role focuses on hospitalitystandards, guest coordination, ambience management, and ensuring seamless communicationbetween departments to deliver a premium customer experience.Key Responsibilities• Welcome guests professionally and ensure a smooth experience from entry to exit.• Coordinate guest flow, waiting areas, and floor movement to maintain operationalefficiency.• Guide guests to relevant sections, counters, or team members based on theirrequirements.• Maintain store ambience standards including cleanliness, music, aroma, temperature,and presentation.• Coordinate effectively with Sales, Admin, Housekeeping, and Security teams forsmooth day-to-day operations.• Monitor guest concerns, waiting time,



and service quality, ensuring timely resolutionand escalation when required.• Support crowd management during peak hours, events, and high footfall periods.• Share operational updates, guest feedback, and floor observations with themanagement team.• Ensure professional grooming, communication, behaviour, and brand representationat all times.Skills & Competencies• Robust communication and interpersonal skills• Guest handling and hospitality mindset• Floor coordination and operational awareness• Problem-solving and quick decision-making• Team collaboration and coordination• Professional presentation and conduct• Ability to work efficiently under pressure

Apply on Kit Job: kitjob.in/job/4qgl46

📌 Front Desk Associate (Mumbai)
🏢 Dazzles Studio
📍 Mumbai