As a Customer Service Associate at Shaant Infosystems Private Limited, you will be the first point of contact for our clients, providing exceptional service and support in English both spoken and written. If you have a passion for helping others and excellent communication skills, this is the perfect role for you!
Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner.
2. Assist customers with product information, pricing, and order processing.
3. Maintain accurate records of customer interactions and transactions.
4. Collaborate with team members to improve overall customer satisfaction.
5. Identify and escalate priority issues to the appropriate channels for resolution.
6. Stay up-to-date on company products and services to provide accurate information to customers.
7. Provide feedback to management on customer trends and areas for improvement.
Join our dynamic team and make a difference in the lives of our customers. Apply now and be a part of our exciting journey at Shaant Infosystems Private Limited!
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Other requirements
1. Experience: 0 to 5 years
2. Age: Maximum 30 years
3. Education: Graduate; fluent in English with robust communication skills
4. Shift: Night Shift only
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,00,000 /year
Number of openings
3
About Shaant Infosystems Private Limited
Our brand is GiftstoIndia24x7.com - an online gifting portal. GiftstoIndia24x7.com has successfully created a benchmark in the world of gifting. Operating for over two decades, it has successfully emerged as one of the most trusted sites when it comes to sending gifts to India. Today, it serves as the one-stop gifting destination, especially for the non-residential Indians who strive to stay connected with family and friends back in their homeland through gifts.
GiftstoIndia24x7.com believes in transcending boundaries and has an incomparable network spread across nearly 1,500 cities, towns, and villages across India. It has been able to redefine and revolutionize the concept of gifting through its unique approach. With its heartfelt aim of delivering emotions through gifts, GiftstoIndia24x7 prioritizes the satisfaction of the customer and the recipient as well.
Activity on Internshala
Hiring since September 2022
5 opportunities posted
1 candidate hired
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