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Job Purpose

To manage end-to-end return, inspection, segregation, rework, inventory control, and dispatch operations while ensuring productivity, quality compliance, inventory accuracy, and timely closure of customer returns and rework activities

Key Responsibilities

Return Operations

- Manage inward processing of customer returns from all warehouses and marketplaces
- Ensure timely unloading, verification, and system posting of returned products
- Monitor daily return volumes and maintain turnaround time (TAT) targets
- Coordinate with warehouse, quality, and supply chain teams for smooth return processing. Ensure accurate product segregation based on repairability, resale eligibility

Rework Operation

- Plan and execute daily rework activities to achieve productivity and output targets
- Monitor manpower utilization and optimize resource allocation.
- Ensure rework processes are carried out as per approved quality standards
- Coordinate with vendors and internal teams for material and manpower requirements




- Track rework performance and implement continuous improvement initiatives

Inventory Management

- Maintain inventory accuracy for return, rework, FG, and scrap stock
- Ensure timely system transactions, stock reconciliation, and inventory audits.
- Monitor aging stock and drive closure plans to reduce inventory backlog
- Investigate and resolve stock discrepancies and process gaps

Quality & Compliance

- Ensure compliance with company SOPs and quality standards.
- Conduct root cause analysis for recurring defects and returns.
- Implement corrective and preventive actions (CAP).
- Ensure workplace safety and adherence to operational guidelines.

Team Management

- Lead and supervise executives, supervisors, and shop-floor staff
- Monitor team performance and provide training where required
- Drive productivity, discipline, and employee engagement initiatives
- Prepare manpower planning and shift schedules.

Apply on Kit Job: kitjob.in/job/4qrmkf

📌 Assistant Manager - Return Inward (Jaipur)
🏢 The Sleep
📍 Jaipur