We are looking for an experienced and customer-focused Sales & Operations Executive with a robust background in the holiday travel industry. The ideal candidate should have hands-on experience in selling holiday packages, handling client operations during travel, creating customized itineraries, and coordinating with vendors and partners.
Key Responsibilities
- Handle sales inquiries for domestic and international holiday packages
- Understand customer requirements and create customized travel itineraries
- Coordinate with hotels, transport providers, DMCs, and other travel vendors for quotations and bookings
- Manage end-to-end holiday operations from booking till trip completion
- Assist and support customers during travel for smooth trip execution
- Negotiate with vendors to secure competitive rates and service quality
- Follow up with leads and convert inquiries into confirmed bookings
- Ensure timely sharing of vouchers, confirmations, and travel documents
- Maintain good relationships with clients and travel partners
Required Skills
- Strong knowledge of holiday destinations and travel planning
- Experience in holiday package sales and operations
- Good communication and customer handling skills
- Ability to manage trip escalations and operational issues efficiently
- Vendor negotiation and coordination skills
- Basic knowledge of itinerary costing and quotations
- Ability to multitask and work in a fast-paced environment
Experience Required
Minimum 3 years of experience in a holiday packages sales and operations role
Preferred Candidate Profile
- Prior experience in a travel agency/tour company
- Confident in handling both sales and post-booking operations
- Passionate about travel and customer experience
- Immediate joiners preferred
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
Apply on Kit Job: kitjob.in/job/4r5hgj
📌 Travel Sales and Operations Executive (Pune)
🏢 Rockreach Ventures Private
📍 Pune
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