Job Title: Broadcast IT & Technical Support Executive
Location : Noida & Kolkata
Job Summary:
We are looking for a technically sound and proactive Broadcast IT & Technical Support Executive to manage and support Video Servers, Automation Systems, Newsroom NRCS, Network Infrastructure, Hardware Support, and Graphics (Online/Offline) operations. The candidate will ensure smooth functioning of broadcast and newsroom technical systems with minimal downtime.
Key Responsibilities:
Video Server Management
Monitor and maintain video servers used for content ingest, playout, and archiving.
Troubleshoot server-related issues and ensure seamless media availability.
Coordinate with editorial and production teams for media access and management.
Automation System Support
Manage broadcast automation systems for smooth channel playout.
Schedule and monitor playlists and transmission logs.
Identify and resolve automation-related technical faults.
Newsroom NRCS Support
Provide technical support for Newsroom Computer Systems (NRCS).
Assist editorial teams with rundowns,
scripts, and troubleshooting systems.
Ensure integration between NRCS, automation, and video servers.
Network Support
Monitor LAN/WAN connectivity across newsroom and broadcast floors.
Troubleshoot network issues impacting production and playout systems.
Coordinate with IT vendors for advanced network-related concerns.
Hardware Support
Install, configure, and maintain desktops, workstations, and peripheral devices.
Diagnose and repair hardware faults.
Ensure regular system health checks and preventive maintenance.
Graphics (Online/Offline) Support
Provide technical assistance for graphics systems used in live and non-live production.
Ensure smooth integration of graphics with newsroom and automation systems.
Troubleshoot rendering, template, and output-related issues.