Role Overview
As an Inside Sales Engineer , you will play a key role in bridging the gap between engineering and sales , supporting customers with technical solutions, product recommendations, and proposal development .
This role is ideal for professionals who enjoy techno-commercial interactions , working closely with both internal teams and customers to deliver high-quality engineered solutions .
Key Responsibilities
Technical & Sales Support
Provide technical support and product recommendations to customers and the sales team
Understand customer requirements and suggest suitable engineering solutions
Act as a key point of contact for technical queries and solution discussions
Proposal & Quotation Management
Prepare and deliver technical proposals, quotations, and documentation
Ensure accuracy in specifications, pricing, and timelines
Coordinate with internal teams for timely submission of proposals
Engineering Coordination
Work closely with engineering teams to understand:
Product specifications
Customization capabilities
Application suitability
Translate technical details into customer-friendly communication
Sales Inquiry Management
Manage and follow up on incoming sales inquiries and leads
Identify customer needs and align them with suitable product offerings
Support the sales team in progressing opportunities toward closure
Customer & Stakeholder Engagement
Collaborate with internal and external stakeholders to ensure:
Smooth communication
Timely execution
High customer satisfaction
Support customers from inquiry stage through order processing
Continuous Improvement & Market Awareness
Stay updated on industry trends, competitor offerings, and product developments
Contribute to process improvements within the EPT team
Participate in cross-functional collaboration and knowledge sharing
Required Skills & Competencies
Technical & Functional Skills
✔ Strong mechanical engineering fundamentals
✔ Understanding of industrial products / process equipment
✔ Ability to interpret technical specifications and drawings
✔ Exposure to techno-commercial roles (preferred)
Core Competencies
✔ Excellent communication (verbal & written)
✔ Ability to simplify complex technical information for customers
✔ Strong problem-solving and analytical skills
✔ Customer-focused and solution-oriented approach
Tools & Systems
✔ Proficiency in CRM tools (Salesforce / HubSpot or similar)
✔ Robust command of MS Office (Excel, Word, PowerPoint)
Preferred Candidate Background
Candidates with experience in:
Industrial equipment / filtration / screening solutions
Process industries (Chemical, Water Treatment, Mining, etc.)
Engineering sales support / application engineering
will be highly preferred.