Job Description: Senior Sales Engineer
(Pneumatics)
Position Title:
Senior Sales Engineer
Department:
Sales
Reporting To:
Sales Head / Business Head
Location:
Attached in Excel
1. Job Summary
The Senior Sales & Service Engineer is responsible for driving revenue growth through
technical sales of pneumatic products and providing after-sales service support. The role
requires a strong blend of technical expertise, customer relationship management, and
problem-solving skills to support clients across manufacturing industries.
2. Key Responsibilities
A. Sales & Business Development
● Identify and develop new business opportunities in industrial sectors (OEMs, end users,
Dealers & distributors).
● Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings , Tubings
and automation solutions.
● Achieve monthly, quarterly, and annual sales targets.
● Prepare and deliver technical presentations and product demonstrations.
● Develop robust relationships with key decision-makers and customers.
● Handle techno-commercial discussions, negotiations, and order closures.
● Track market trends, competitor activities, and customer requirements.
B. Technical Support
● Provide pre-sales technical consultation and product selection guidance.
● Understand customer applications and recommend suitable pneumatic solutions.
● Assist in system design and integration of pneumatic components.
● Coordinate with design/production teams for customized solutions.
C. After-Sales Service & Support
● Provide installation, commissioning, and troubleshooting support at customer sites.
● Handle breakdowns, service complaints, and maintenance requirements.




● Ensure timely resolution of customer issues to maintain satisfaction.
● Conduct preventive maintenance and service audits.
D. Customer Relationship Management
● Maintain long-term relationships with existing clients.
● Ensure repeat business and customer retention.
● Address customer feedback and improve service delivery.
● Maintain CRM records and sales pipeline updates.
E. Coordination & Reporting
● Coordinate with internal departments (production, logistics, accounts, Quality &
Backend).
● Prepare sales reports, forecasts, and MIS.
● Ensure timely payment collection and follow-ups.
● Maintain documentation for service reports and customer visits.
3. Key Performance Indicators (KPIs)
● Sales target achievement
● New customer acquisition
● Customer retention rate
● Service response time & resolution efficiency
● Collection efficiency (DSO)
● Customer satisfaction score
4. Required Qualifications
● Education:
B.Tech / Diploma in Mechanical / Industrial / Mechatronics Engineering
● Experience:
5–10 years in pneumatic sales & service pneumatic / automation / industrial product
sales & service
5. Required Skills & Competencies
Technical Skills
● Strong knowledge of pneumatic systems and components




● Ability to read pneumatic circuit diagrams
● Understanding of industrial automation systems
Sales Skills
● Strong negotiation and closing skills
● Ability to handle techno-commercial discussions
● Business development and lead generation
Soft Skills
● Excellent communication and interpersonal skills
● Problem-solving and analytical thinking
● Customer-centric approach
● Time management and multitasking
6. Tools & Systems
● CRM Software
● MS Office (Excel, PowerPoint, Word)
● ERP systems
7. Working Conditions
● Frequent travel to customer sites and industrial locations
● Field-based role with client interactions
● May require working under tight deadlines
8. Compensation & Benefits
● Salary: As per industry standards
● Performance-based incentives
● Travel allowance & reimbursement
● Medical insurance (as per company policy)
9. Career Growth
● Opportunity to grow into:
○ Sales Manager
○ Regional Sales Head
○ Business Development Manager
10. Additional Requirements
● Valid driving license
● Willingness to travel extensively
● Strong network in industrial sectors
11. Salary & Compensation Structure
Component Details
CTC Range ₹5,00,000 – ₹7,00,000 per annum (based on their performance &
knowledge of pneumatic)
Variable Pay
(Incentives)
25% – 40% (linked to sales targets & collections)
Sales Incentives Quarterly performance-based
Travel Allowance As per company policy (fuel / conveyance / Food/ reimbursement)
Mobile Provided by company
Other Benefits PF, ESIC/Health Insurance/ EL/CL/Graduity

📌 Sales Engineer (Sabarmati River)
🏢 The Hiring
📍 Sabarmati River