Follow up with clients on pending payments and outstanding invoices
Coordinate with clients on order status, delivery timelines, and dispatch
Handle day-to-day client calls and emails, resolving queries promptly
Maintain payment tracker and share regular follow-up reports with management
Liaise between accounts, sales, and logistics teams for order and payment related issues
Manage general client relationship activities
Preferred candidate profile
Minimum 5 years experience in client coordination, payment follow-up, or collections
Strong communication skills in English and Hindi/Bengali
Working knowledge of MS Excel
Polite but firm approach to payment follow-up calls
B.Com or commerce background preferred
Prior experience in manufacturing, trading, or export industry preferred
Perks and perks
Annual bonus (1 month salary) paid during festive season
Fixed working hours, Monday to Saturday
Friendly and supportive office environment
Direct exposure to client relationship management in the agriculture manufacturing sector
📌 Client Coordination Executive (West Bengal)
🏢 Neha Impex
📍 West Bengal
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