Job Title- Retail Associate PURPOSE IMPACT ON ORGANIZATION: Contribute to meeting or exceeding store sales and profit targets by: Passionately inspiring consumer loyalty to the brand; Effectively serving and selling to customers; Diligently executing store operations
Responsibilities
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
- Execute the Brand Customer Service standards to meet or exceed customersexpectations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use Seasonal Brand and product knowledge effectively during sales interactions
- Communicate product features and perks and unique selling points clearly to address customersneeds and strengthen their connection to the Brand
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner
- Collaborate productively and respectfully with team members
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
Authorities
NA
Key Relationships
- Customers
- Peers and Supervisor
Knowledge, Capabilities and Experience
Retail Professional Competencies
Minimum Qualifications
- High school education is a must
- Preferably 6 months working in a sports/fashion customer commercial focused retail environment
- Basic numeracy, literacy and verbal communication skills
Experience Level
Mid Level
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