Responsibilities:

- Hardware network solution deployments spanning geographical separation.

- Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.

- Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.

- Network Security patching.

- Cisco / Juniper Firewall experience required

- Working closely with Cyber Security team to manage Security patches on allocated tasks

- Handling global Network plat form and available to work in Shits, if needed

- Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.

- Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.

- Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined

- Hands on experience in Azure Networking

- Through knowledge of network protocols and multicast network

- Analysis and troubleshoot of incidents and escalation of events.

- Hands on experience in Cisco routers and firewall

- Hands on experience on Cisco, Juniper and dell switches.





- Preparation and review of various network reports

- Understanding of ITIL process

- Responsible for day to day smooth operations of the IT infrastructure

- Network diagram (PPT/Visio)

- Network monitoring tool (Solarwinds / IT360 / Manage Engine / Whatsup Gold)

- Inventory management

- Change management

- Firewall Rule Management

- DMZ Management

- RADIUS Server Management

- IPS Management

- Web Proxy Support

- Network/Datacenter Forecasting & Planning

Skill Set Required: (Mandate Skill Set)

- Should have hands-on experience of below protocols and features:

OSI Layers, IPV4 (Subnetting), Static routing, OSPF, BGP, PPP, TCP/UDP, STP, Port channel, Port security, Port Span, Policy based routing, QOS, Multicasting, IGMP, PIM dense mode, PIM Sparse Mode, PIM SSM, Tacacs, Radius, HSRP/VRRP/GLBP, IP SLA, GRE Tunnel, IP SEC tunnel, Wireless, SNMP, Access control list

- Should have worked on below products:

Cisco ISR Router, Cisco, juniper and dell L2 and L3 Switches, Cisco / Meraki Access Points,

- Should have hands on WAN technology: P2P, STM, ISDN.SD WAN

- Should have knowledge on WAN technology: VSAT, MPLS

- Should have worked with monitoring tool: Solarwinds, Wireshark,Whatsup Gold

📌 Sr Consultant - IT (Karnataka)
🏢 Black Box
📍 Karnataka