Dear All,

KFintech hiring Bulk openings in our customer support team (Contact Center) at our Secunderabad Office.

Pls note - It is mandatory that candidates possess a solid proficiency in both Hindi and English;

Write in resume first page - Meeting Person - HR Lakshman

Please find the job description and interview venue details below for your reference.

If you're not interested in this opportunity, please share it with your friends who are looking for job openings.

Open Positions: 50+ Nos.

Open Positions:

1. Customer Support Associate (Voice Process) - (Fresher to 1 yr experience)

2. Customer Support Sr. Associate (Voice Process) (1- 3 yrs experience)

3. Customer Support Executive (Voice Process) (3-5 yrs experience)

Job Location: JBS (Secunderabad)

CTC:

2 LPA - 2.5 LPA - Fresher

2.5 LPA - 3.5 LPA - Experienced (Associate / Sr. Associate / Executive)

Education: Min Graduation must (60% and above)

Job Timing: Regular Morning Shift (NO NIGHT SHIFT / NO ROTATIONAL SHIFT) & There is No Transport Provided





5 Days + Alternate Saturdays (2 Saturdays)

Job Description:

- Answer inbound / outbound calls & respond to the customer emails
- Manage and resolve customer complaints
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify and resolve customer complaints using applicable software
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary

Job Specification:

1. Candidate must have good command/proficiency in English & Hindi (Both)

2. Proficient with MS Office (Excel, Word, PowerPoint)

Thanks & Regards,

Muniyandi Lakshmanan

Human Resources (Talent Acquisition)

[email protected]

Website: www.kfintech.com

📌 Secunderabad - Mega Walk-in - Customer Support Executive (Voice) (Telangana)
🏢 KFin Technologies
📍 Telangana