Key Responsibilities

- Welcome and assist walk-in students, parents, and visitors professionally.
- Answer incoming phone calls, WhatsApp enquiries, emails, and direct them to the appropriate counsellor.
- Schedule appointments and maintain counsellors' calendars.
- Manage student enquiries and accurately record lead information in the CRM.
- Follow up with prospective students for appointments and document collection.
- Handle courier, mail, and office correspondence.
- Maintain a clean, organised, and skilled reception area.
- Assist with office administration, filing, scanning, photocopying, and document management.
- Support the admissions and counselling team with day-to-day administrative tasks.
- Coordinate meeting room bookings and refreshments for visitors.
- Maintain visitor registers and office records.
- Ensure excellent customer service and create a positive first impression of the organisation.Role & responsibilities

📌 Front Office Executive (Chandigarh)
🏢 Auscan Consultants
📍 Chandigarh